Privacy Policy

GetProCleaners.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at getprocleaners.com or use our professional cleaning services in South Florida.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or quote form (e.g., name, email address, phone number, service address).
• Apply for a job (e.g., resume, contact information).
• Create an account on our client portal.
• Book a cleaning service.
• Communicate with us via email, phone, or text message.

We also collect non-personal information, such as browser type and pages visited, to improve our website experience. We do not use tracking cookies for advertising purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our cleaning services.
• To respond to your inquiries, schedule appointments, and send service-related communications (confirmations, reminders).
• To process payments and manage your account.
• To process job applications.
• With your consent, to send you promotional messages via email or text. You may opt-out of these communications at any time.
• To improve our website and services.

3. Information Sharing

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, SMS notifications), but only to the extent necessary to provide our services. We require these third parties to maintain the confidentiality of your information.

4. Payment Information

Payment processing is handled by Stripe, a PCI-compliant payment processor. We do not store your full credit card information on our servers. Stripe's privacy policy governs their collection and use of your payment information.

5. Data Security & Retention

We implement reasonable security measures to protect your information from unauthorized access or disclosure. This includes encryption, secure server infrastructure, and access controls. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to request access to, correct, or delete your personal information. To make such a request, please contact us at the email address below. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions.

7. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us or email us at info@getprocleaners.com or call/text (954) 212-9812.